- Platinum
- Comprehensive planned maintenance program
- Covers fundamental maintenance to ensure safe and proper operation
- Rapid Response call-out (12 hours)
- All parts + 2 hours labour
- Includes seals, washers
- Genuine Packserv Parts ensure validation of warranty period
- Full service inclusive of parts + labour and abuse repairs, up to a defined threshold
- Consumables (up to a certain threshold – not ink)
- Machine updates (when applicable)
- Lower cost of ownership by increasing operational up-time
- Gold
- Covers fundamental maintenance to ensure safe and proper operation
- All parts + 2 hours labour
- Includes seals, washers
- Genuine Packserv Parts ensure validation of warranty period
- Full service inclusive of parts + labour and abuse repairs, up to a defined threshold
- Machine updates (when applicable)
- Lower cost of ownership by increasing operational up-time
- Silver
- Covers fundamental maintenance to ensure safe and proper operation
- Genuine Packserv Parts ensure validation of warranty period
- 2-hour limit for labour
- Machine updates (when applicable)
- Lower cost of ownership by increasing operational up-time
To learn more about our Service Agreement Packages, contact us today!
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